Home and Community Care Support Services South East is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement.

These organizations were previously known as Local Health Integration Networks (or "LHINs") at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.

Home and Community Care Support Services South East is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better-connected care with health care providers working as one coordinated team in Ontario Health Teams.
The south east region extends from Brighton on the west, to Prescott and Cardinal on the east, north to Perth and Smiths Falls, and back to Bancroft. The boundaries are for funding and planning purposes only. Residents of the Home and Community Care Support Services South East can seek health care services wherever they prefer, inside or outside these boundaries.

Position Summary

CARE AND BE CARED FOR – THIS IS YOUR HOME
Are you a dynamic HR professional with a passion for operational excellence, experienced in labour relations and occupational health and safety? Do you thrive in fast-paced collaborative settings? Are you interested in a role where your expertise, skills and passion for building positive workplace experiences will have an impact on healthcare transformation in Ontario?

If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals.

Home and Community Care Support Services South East is looking for a Human Resources Generalist with demonstrated labour relations experience and a solid knowledge of current occupational health and safety legislation and practices to support a highly unionized environment. Areas of responsibility will include labour relations support for the HR operations team and HR Director, including grievance research, arbitration and collective bargaining preparation, labour relations reporting, and support for a range of organizational occupational health and safety programs.

What will you do?

Labour Relations
• Conducts internal research and prepares information to support the timely management of grievances including the scheduling of meetings and drafting of correspondence; prepares documents and materials for mediation and/or arbitration as required.
• Conducts external research regarding human resources and labour relations issues, trends, and best practices to inform policy and program development.
• Supports interpretation and administration of the collective agreements and related processes.
• Maintains thorough documentation on all matters and ensuring that information is sufficiently recorded in a timely manner, including meeting minute taking, agenda follow-up, etc...
• Establishes and maintains effective working relationships with employees, managers and union representatives to support positive labour relations and to address workplace concerns in a timely manner.

Policies and Programs
• Contributes to the development of surveys, benchmarks, policies, and processes to support organizational strategic objectives;
• Reviews and monitors organizational policies and procedures for compliance.
• Supports communication and implementation of new procedures and programs as necessary;
• Supports the team as needed on ad hoc projects, data compilation, and/or administrative support.

Occupational Health and Safety
• Maintains Occupational Health and Safety (OHS) records and reports, including the monitoring of OHS training compliance.
• Supports the Joint Occupational Health and Safety Committees and acts an organizational resource for front-line OHS questions and processes.
• Provides administrative support to ensure success of OHS programs, including monitoring and inventory of organizational PPE.
• Works with the Director on local customized Health and Safety Plans, and organizational health and safety documents and process.
• Supports team and leaders in administration of OHS processes.

What must you have?
Qualifications
• College diploma or University Degree in Human Resources or a related field;
• Minimum of three (3) years’ experience in human resources functional areas including labour relations and occupational health and safety required.
• Experience working in a unionized environment in an HR support role required
• CHRP designation preferred;
• Ability to organize, prioritize and manage required daily activities in a professional and confidential manner
• Demonstrated working knowledge of relevant legislation, including Employment Standards Act, Ontario Labour Relations Act, Human Rights Code, and OHSA.
• Demonstrated experience in administering collective agreements and managing grievance resolution processes, up to and including arbitration preparation.
• Demonstrated experience providing support for OHS programs and supporting Joint Health and Safety Committees.
• Ability to multi-task and manage competing priorities in a highly dynamic business environment with frequent shifting priorities.
• Experience in data gathering and statistical analysis an asset;
• Strong technical skills and proficiency in the use of MS Office applications (e.g., Word, excel, PowerPoint, etc.).
• We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What would give you the edge?
• Understanding of Home and Community Care Support Services South East business strategies, objectives, priorities and programs, and related Human Resources priorities and plans.
• Ability to speak French or another second language.

What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:
• Attractive comprehensive compensation packages and benefits
• Valuable development opportunities
• Membership in a world class defined benefit pension plan
• Hybrid work environment and flexible work location [a mix of on-site and remote work allow for flexibility in work locations including any of the Home and Community Care Support Service South East offices, or neighbouring commutable regions in the Ottawa or Oshawa areas]

Who are we?
• We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

Why join us?
• If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment
Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. La version française de cette annonce est disponsible sur demande.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources, prior to start date. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.